FedEx Home Delivery Contractors - A Girlfriend's View

My Boyfriend decided to run a FedEx Home Delivery Contractor Route. What started out as an interesting venture is fast becoming a lousy prospect. Thinking about becoming one? Here are some things, good and bad that he tells me that would make me wonder. Hate the service? Possibly it ISN'T the idiot drivers fault. ANY AND ALL COMMENTS ABOUT FED EX Home Delivery Services and Routes ARE MORE THAN WELCOME. Again, this blog expresses my opinions and the opinions of any commenter who posts here.

Wednesday, September 29, 2004

The Class Action Lawsuit (UPDATED 9/29)

An anonymous commentor asked a question here about the "Class Action Lawsuit". I thought I'd post a little about that today because it also may be helpful to some who don't know about it. The site I mentioned in "A link to FedEx information for FedEx Employees" has a copy of the lawsuit in their documents section, but you may have to create a login to access this PDF file. Its a free site and they promise not sell your e-mail or send spam. I haven't gone through the site nearly enought, but its a good site to find information.

About the lawsuit. There were three FedEx Ground contractors in California - Estrada, Morgan and Roberts who filed the suit requesting that the judge find, in their favor, that they are "employees" of FedEx based on the nature of the contract. The judge picked through the "contract", which sounds identical to the Home Delivery contract, and ruled that two of the contractors were indeed employees. This was decided 7/26/04. They will go through another round of findings to determine the accounting but what it means is, FedEx will need to back pay these contractors for various things. It will be interesting to see what they will be responsible for.

The reason that he did not find in favor of the third contractor was that he was running more than one truck and they felt that multiple route contractors are indeed independent. They also excluded contractors that formed LLC's and Corporations, Temp Drivers, workers who are contracted by contractors and line-haul drivers.

I found it very interesting to read the document because the Judge really scrutinized the contract. I would recommend that anyone considering a route read it. I'm not sure where the ruling will go nationwide, but it does open the door for other people to file in their states since the precedent has now been set. The fedexaminer.com site did mention that there was a meeting at the filing attorney's office on Monday, September 20 for FHD contractors who qualify so it looks like they may be moving forward in California.

My boyfriend had formed an LLC, like many other contractors at his terminal and that may have been a mistake. He formed "after" the contract was signed, so he may have a shot. But, it is also something to consider if you are already a contractor who may be thinking of forming a company.

UPDATE
This is straight from the website of the law offices representing the Californian FHD Contractors. There you can find the press release as well as a copy of the ruling. I've contacted them to ask if they know of any other states pending lawsuits, since I would believe that lawers elsewhere would be trying to get information. I'll post whatever response I get here.

On July 26, 2004, Los Angeles Superior Court Judge Howard Schwab issued his ruling in the liability stage of the class-action lawsuit Estrada v. FedEx. The decision, issued following nine weeks of trial and extensive post-trial briefing, finds that all single route pickup and delivery drivers employed by FedEx Ground in California are employees, contrary to the Company's attempt to designate them as independent contractors. The Court also found that the drivers have not been indemnified for expenses incurred in the course of their work, and the Court therefore ordered the parties to return for phase two of the trial, in order to determine the extent of the company's monetary obligations toward class members. A more complete summary can be found in plaintiffs' press release announcing the decision.

2 Comments:

At 3:05 PM, Anonymous Anonymous said...

Another Wifes View (family Matters)

I to am the wife of an FHD contractor. Im also the mother of a one year old. I mine as well just call myself a single parent. The hours that my husband put in every day I get to see him only on the weekends. Other than the fact that i share my bed with him at night and give him a kiss goodbye in the morning(while he is sleeping of course)Sunday and Monday are our only days together. Even on Mondays its not all play usually im driving him to STS to get new tires or brake pads. My daughter misses him dearly.
Im so sick of showing up at Saturday family gatherings by myself "oh he had to work...". They always ask me "why didnt he just take the day off?" Yea right like he can afford that. If he didnt have to miss a days pay PLUS pay for a driver I know he wouldn't have missed his daughters first birthday. Im also sick of hearing "Honey were gunna have to wait a while on that health insurance my truck needs six new tires" we supposedly make 64k a year but my daughter was eligible for government health insurance once you subtract expenses and taxes.
They called it easy! They said PERFECT FOR RETIREES AND SOCCER MOMS!!! MAKE YOUR OWN HOURS they said. Yeah thats what they said! to bad there wasn't any fine print that said in accuality you have to show up early, work very late, we will suck you dry of every penny you own and kill your every dream of moving up in the world. My husband comes home every night so stressed that he has no energy, no interest, no amition, nothing He just wants to sleep. I tell him every day that Fed-Ex is killing him and his family. We need to go some where else.
Im currently in school so hopefully one day that will give us some relief. But what now? Were falling more and more in to debt because of this so called business. by the time im out of school we'll be bankrupt. He needs to get out now! But what about the truck?? we can't afford to continue paying for an unused vehicle. It's also tying up our credit, so much for getting a second car.
Besides the fact that he doesnt get paid nearly what he should be for how many hours he works. Fed-ex also treats him like he is a pile of dog shit sitting on the ground. Customer service bad mouths him every chance they get. A customer told him once that he should really have a talk with someone in his terminal becuase she had just gotten off the phone with customer service and they told her that he was and idiot, he was lazy, and he didn't know what he was doing becuase he was new. NEW!! Hes been working there for four years! Another time he found a sheet of paper in his mail box at the terminal that said a customer had requsted that he leave the packages on the front door not at the side door. ok perfectly reasonabe but customer service wrote a note on the bottom that they told the customer he was lazy and he didn't feel like walking to the front door thats why he did what he did. What?! How do they have the right to tell a customer that he is lazy or an idiot? Not only do they bad mouth him to customers but everytime a phone call is made it gets put in as a comlaint. It could be someone calling to find out the status of there package that hasn't even arrived to that terminal yet. Every complaint he gets means no bonus that month. I really dont't understand why he takes all that crap.
Not only do complaints effect your bonus but so do DNA's (did not attempt)So therefore if he had over 100 stops that day in order for him to not violate DOT time. It's inevitable he is going to have DNA's. Bye bye bonus!
Fed-Ex really has a funny way of running thier business. One day they give the drivers a .07 cent raise or 4$ a week for taking on some more contracts. Two weeks later they lower all core zones by 5%. YaY minus a dollar. One day they had one of those meetings that they never give notice for. It was all about safety. SAFETY FIRST!! and all that stuff. The very next day it snowed three feet and they made the contractors drive to the teminal to pick up the packages. They didn't care how they got delivered just deliver them. Most contractors worked on their weekend that week just to catch up.
Basically what im trying to say is unless your completly out of your mind and your not trying to raise a family don't join Fed-Ex!! Fed-Ex Sucks!!!!

 
At 5:26 PM, Anonymous Anonymous said...

I am a new ex-FedEx employee. I was employed for eight years in the FedEx corporate services (sales) division. All was well until June 2004. In my previous 7 years, I had been commended as an excellent acount executive, and recieved excellent reviews. In June 04 my department was closed and I was transfered to a restructured sales district with an former RPS (FedEx Ground) district sales manager as my immediate supervisor. My life changed drastically!! Every aspect of my daily work routine, sales territory management, sales data input and quotas were now micromanaged. I was threatend with termination regularly on a two week basis. Our entire sales group (11 account executives, some with more than 20 years with FedEx) was now subject to management by intimidation. My work day consised of data entry 6am - 8am, territory managememt and sales calls 8 am - 5pm, drive time back home (usually between 6pm-7:30pm), then email correspondence, sales data entry, contract proposal, letters to customers, resolving service issues, etc. to about 11pm each night. Saturday consisted of about 3 hours of further data entry and sales data followup. Sunday evening about 8pm the week started again with about 2 hours of territory sales planning.
This was just to keep from being fired!! I had no life. I ended up in therapy. This was no way to live. There was no light at the end of the tunnel. The only reward was being thankful you still had a job. But at the end of the week the physical, emotional and psychological price paid did not come anywhere near the finacial compenstaion and benefits received. I was uncerimoniouly terminated in June 05. I seems that our esteemed manager needed to make room for a younger, less compensated account executive to better the bottom line.
Thanks for the space to communicate.
An ExFedEx corporate employee

 

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2 Comments:

At 3:05 PM, Anonymous Anonymous said...

Another Wifes View (family Matters)

I to am the wife of an FHD contractor. Im also the mother of a one year old. I mine as well just call myself a single parent. The hours that my husband put in every day I get to see him only on the weekends. Other than the fact that i share my bed with him at night and give him a kiss goodbye in the morning(while he is sleeping of course)Sunday and Monday are our only days together. Even on Mondays its not all play usually im driving him to STS to get new tires or brake pads. My daughter misses him dearly.
Im so sick of showing up at Saturday family gatherings by myself "oh he had to work...". They always ask me "why didnt he just take the day off?" Yea right like he can afford that. If he didnt have to miss a days pay PLUS pay for a driver I know he wouldn't have missed his daughters first birthday. Im also sick of hearing "Honey were gunna have to wait a while on that health insurance my truck needs six new tires" we supposedly make 64k a year but my daughter was eligible for government health insurance once you subtract expenses and taxes.
They called it easy! They said PERFECT FOR RETIREES AND SOCCER MOMS!!! MAKE YOUR OWN HOURS they said. Yeah thats what they said! to bad there wasn't any fine print that said in accuality you have to show up early, work very late, we will suck you dry of every penny you own and kill your every dream of moving up in the world. My husband comes home every night so stressed that he has no energy, no interest, no amition, nothing He just wants to sleep. I tell him every day that Fed-Ex is killing him and his family. We need to go some where else.
Im currently in school so hopefully one day that will give us some relief. But what now? Were falling more and more in to debt because of this so called business. by the time im out of school we'll be bankrupt. He needs to get out now! But what about the truck?? we can't afford to continue paying for an unused vehicle. It's also tying up our credit, so much for getting a second car.
Besides the fact that he doesnt get paid nearly what he should be for how many hours he works. Fed-ex also treats him like he is a pile of dog shit sitting on the ground. Customer service bad mouths him every chance they get. A customer told him once that he should really have a talk with someone in his terminal becuase she had just gotten off the phone with customer service and they told her that he was and idiot, he was lazy, and he didn't know what he was doing becuase he was new. NEW!! Hes been working there for four years! Another time he found a sheet of paper in his mail box at the terminal that said a customer had requsted that he leave the packages on the front door not at the side door. ok perfectly reasonabe but customer service wrote a note on the bottom that they told the customer he was lazy and he didn't feel like walking to the front door thats why he did what he did. What?! How do they have the right to tell a customer that he is lazy or an idiot? Not only do they bad mouth him to customers but everytime a phone call is made it gets put in as a comlaint. It could be someone calling to find out the status of there package that hasn't even arrived to that terminal yet. Every complaint he gets means no bonus that month. I really dont't understand why he takes all that crap.
Not only do complaints effect your bonus but so do DNA's (did not attempt)So therefore if he had over 100 stops that day in order for him to not violate DOT time. It's inevitable he is going to have DNA's. Bye bye bonus!
Fed-Ex really has a funny way of running thier business. One day they give the drivers a .07 cent raise or 4$ a week for taking on some more contracts. Two weeks later they lower all core zones by 5%. YaY minus a dollar. One day they had one of those meetings that they never give notice for. It was all about safety. SAFETY FIRST!! and all that stuff. The very next day it snowed three feet and they made the contractors drive to the teminal to pick up the packages. They didn't care how they got delivered just deliver them. Most contractors worked on their weekend that week just to catch up.
Basically what im trying to say is unless your completly out of your mind and your not trying to raise a family don't join Fed-Ex!! Fed-Ex Sucks!!!!

 
At 5:26 PM, Anonymous Anonymous said...

I am a new ex-FedEx employee. I was employed for eight years in the FedEx corporate services (sales) division. All was well until June 2004. In my previous 7 years, I had been commended as an excellent acount executive, and recieved excellent reviews. In June 04 my department was closed and I was transfered to a restructured sales district with an former RPS (FedEx Ground) district sales manager as my immediate supervisor. My life changed drastically!! Every aspect of my daily work routine, sales territory management, sales data input and quotas were now micromanaged. I was threatend with termination regularly on a two week basis. Our entire sales group (11 account executives, some with more than 20 years with FedEx) was now subject to management by intimidation. My work day consised of data entry 6am - 8am, territory managememt and sales calls 8 am - 5pm, drive time back home (usually between 6pm-7:30pm), then email correspondence, sales data entry, contract proposal, letters to customers, resolving service issues, etc. to about 11pm each night. Saturday consisted of about 3 hours of further data entry and sales data followup. Sunday evening about 8pm the week started again with about 2 hours of territory sales planning.
This was just to keep from being fired!! I had no life. I ended up in therapy. This was no way to live. There was no light at the end of the tunnel. The only reward was being thankful you still had a job. But at the end of the week the physical, emotional and psychological price paid did not come anywhere near the finacial compenstaion and benefits received. I was uncerimoniouly terminated in June 05. I seems that our esteemed manager needed to make room for a younger, less compensated account executive to better the bottom line.
Thanks for the space to communicate.
An ExFedEx corporate employee

 

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